Service Coordinator involves managing a staff of service employees, resolving client issues and customer complaints, and ensuring that the company's positive image and reputation remains intact.

• Qualification : B.E..(ECE) or Any Master Degree.,
• Required Experience :
  • 1-2 years exp.
• Responsibilities and Duties :
  • Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully.
  • Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information at a monthly meeting with the Managers.
  • Work with service employees, answering their questions, providing instruction and guide lines and demonstrating the best service techniques for them.
  • Analyze service reports and client account information to gain insight into the best way to provide service for specific clients, then explain this information to service associates.
  • Relay information between sales and service employees to best coordinate with sales and service techniques and improve efficiency.
  • Customers call attending work-via service desk number, Land line number Collect details from new billable customer and to send the details to technical dept. to create it.
  • Service call/New project entry, closing and allocation work in CRM.
  • Service engineer support/co-ordination work-general.
  • Service invoice submission work via mail /direct.
  • Service payment followup from customers/dealers.
  • To get the service payment confirmation from customers.
  • Service payment details update in Suite CRM.
  • Coordination of telecom service material arrangement work.
  • External service report shared to inservice dept.
  • Re-serviced material followup.
  • All service related documents maintaining.
  • DC/installation forms verification and filing.
  • Installation entry update in inventory pro.
• Skills Required :
  • Excellent interpersonal skills.
  • Effective verbal and listening communication skills.
  • Effective written communication skills.
  • Computer skills.
  • Stress management skills.
  • Time management skills.
  • Customer complaint analysis.
  • Excellent communicator with Internal and External Customers.
  • Is able to multi-task effectively.
• Job Type : Full-time
• Salary : ₹13,000.00 - ₹16,000.00 per month
• Reason(Replacement / New Vacancy) : Replacement

• Qualification : B.E.,
• Required Experience :
  • 1-2 years exp. in marketing field.
• Job Summary :
  • A Sales Executive is a professional who sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users or customers.
• Responsibilities and Duties :
  • Discover and pursue new sales prospects, negotiating deales and maintaining client satisfaction.
  • Meeting the segment wise clients / partners, giving the presentation,Demo,Engaging, converting into account.
  • Generating the New Opportunities.
  • Collaborate with team members to achieve better results.
  • Negotiate / close deals and handle complaints or objections.
  • Aiming to achieve monthly and annual targets.
  • Learn details about our products and services.
  • Explain how our solutions align with customer’s needs.
  • Consult with sales and marketing team to ensure the efficiency.
  • Prepare and present reports to be sent via email when needed.
  • Meeting and exceeding sales.
  • Understanding and promoting company programs.
  • Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form.
  • Travel to local and outstation as on when the need arises.
• Skills Required :
  • Self-motivated and driven by targets.
  • Resilience.
  • Strong communication skills – including both verbal and written.
  • The ability to influence and negotiate with others.
  • Commercial awareness.
  • Product knowledge.
  • Learning skills.
  • Positive Thinking.
• Job Type : Full-time
• Salary : ₹16,000.00 - ₹19,000.00 per month
• Reason(Replacement / New Vacancy) : New vacancy

Skilled in providing the cost effective and quality product Proficient in fields of electronics like analog electronics, digital electronics, consumer electronics, embedded systems and power electronics.. -Excellent data analysis reporting skills using statistical methods and software.

• Qualification : DIPLOMA(ECE) or B.E..(ECE)
• Required Experience :
  • Freshers
• Responsibilities and Duties :
  • Develop operating instructions and equipment specifications for production activities.
  • Provides training and guidance to team members to accomplish production goals.
  • Stay current with product specifications, engineering technology and production processes.
  • Develop best practices to improve production capacity, quality and reliability.
  • Investigate problems, analyze root causes and derive resolutions.

    Good knowledge of electronic components and their applications to quickly evaluate the severity of EOL’s and PCN’s, and to evaluate potential alternates.

    • Product final assembly work
    • Cards testing and ic programming
    • Cards debugging
    • Well known in SMT soldering rework.
• Job Type : Full-time
• Salary : ₹11,000.00 per month
• Reason(Replacement / New Vacancy) : Replacement

• Qualification : BE in Electronics/ Computer engineering or other relevant subject
• Required Experience :
  • 3-4 years of Experience in a Biometric /Access Control/CCTV Systems
• Job Summary :
  • Biometric/Networking/IP/Access Control systems /CCTV Camera/Engineers perform installation service, maintenance, repair, and software Installation work.
  • Service must be able to work in a professional environment, conduct site surveys and maintain professional appearance and relationship with our existing business customers, new customers as well as provide sales leads to the sales team.
• Responsibilities and Duties :
  • Biometric & CCTV Camera trouble shooting.
  • Installation & Configuration of Biometric.
  • DVR Configuration.
  • IP Camera installation and configuration.
  • Access Control Installation, configuration.
  • CCTV monitoring control.
  • Evaluate signal quality and performance with computers, networks and software.
  • Testing /troubleshooting networking issues.
  • Install, service, troubleshoot, repair, and perform maintenance of security Products.
  • Good communication skills.
  • Quick witted and able to diagnose and resolve issues. Keep track of service calls and closure on time.
  • Knowledge of basic Ethernet & IP addressing Scheme.
• Job Type : Full-time
• Reason(Replacement / New Vacancy) : New Vacancy

• Qualification : B.E.,
• Required Experience :
  • 3-4 Years Relevant Exp
• Job Summary :
  • Our Network/IP/PBX /SIP TRUNK Engineers performs installation service, maintenance, repair, and programming of multi-line TDM/IP based, business voice and computing systems, including key, Hosted and traditional PBX systems, and IP telephony systems.
  • Service must be able to work in a professional environment, conduct site surveys and maintain professional appearance and relationship with our existing business customers as well as provide sales leads to the sales team.
• Responsibilities and Duties :
  • Responds to customer complaints.
  • Evaluates and resolves problems of the customer
  • Assists in installing the equipment.
  • Analyzes, inspects and reviews findings to determine the solution to the problem that the Customer demands.
  • Offers customer training for the product.
  • Repairs, tests and maintains equipment.
  • Monitors performance of the product.
  • Provides customers with regular reports and feedback on their service requests.
  • service call attending - fault rectification, cable problem tracing & solving, ext. shifting, program configuration, cable laying.
  • PRI line issues co-ordinate with BSNL/AIRTEL staffs.
  • Program and service support to customer/dealer via. phone.
  • Installation work- wall mount, rack fixing, cable crimping, punching, MDF termination, PRI modem connectivity, demo/training given to customer, call billing software.
  • Service invoice/AMC agreement submission and payment collection.
  • License activation work.
• Skills Required :
  • Knowledge of key, PBX, and IP telephony systems.
  • Knowledge in SIP-PRI VOIP gateway
  • Knowledge in FTTH network solution.
  • CCNA and other IP/Network Certifications will be considered as priority.
  • Knowledge of Basic Ethernet.
  • Knowledge of IP addressing scheme.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to effectively function as a team player.
• Job Type : Full-time
• Salary : ₹14,000.00 - ₹20,000.00 per month
• Reason(Replacement / New Vacancy) : Replacement